While I didn't stay here nor did I get a review from Heff, Tara suggested that I write about my experience with them. Heff, NDJason, and a newbie decided to come out of the back country a day early on Sunday. Paul, who was picking them up on Monday, had their wallets so they had no credit cards or drivers license on them. I booked them room at Big Mountain Lodge through CheapTickets. I was able to get Big Mountain Lodge's phone number and called them to explain the situation. They had 3 guys with no ID or credit card checking in that night! They couldn't have been nicer. They took my information and made note on their reservation to that fact. When I talked to Heff, he said they had no problem checking in. As I said, while I can't attest to the hotel, I can say with certainty that the front desk was more than helpful to get these 3 stranded backpackers a room.